Cancellation policy
Purchase Options Cancellation Policy
Last updated: June 2026
Cancelling a Subscription
You may cancel your subscription at any time by logging into your account and managing your subscription settings, or by contacting us at info@caffeguglielmo.co.uk.
To avoid being charged for the next billing cycle, cancellations must be made at least 24 hours beforeyour next scheduled renewal date.
Cancelling an Order
If you wish to cancel an order, please contact us as soon as possible at info@caffeguglielmo.co.uk. We will do our best to accommodate cancellation requests provided the order has not yet been packed or dispatched.
Once an order has entered the packing or fulfilment stage, we are unable to cancel it. In this case, you may return the order in accordance with our Returns & Refund Policy once it has been delivered.
Refunds on Cancellation
- If you cancel before your next renewal date, you will not be charged for the following period.
- We do not offer refunds for the current billing period once a subscription payment has been processed.
- If you believe a charge was made in error, please contact us and we will review your case.
Pausing a Subscription
If you'd prefer not to cancel entirely, you may be able to pause your subscription. Please contact us at info@caffeguglielmo.co.uk to discuss your options.
Changes to Your Subscription
You can modify your subscription (e.g. change frequency or quantity) at any time through your account or by contacting us. Changes will take effect from your next billing cycle.
Contact Us
Caffe Guglielmo UK Ltd 200c Kent House Road, Beckenham, Kent, BR3 1JN, United Kingdom 📧 info@caffeguglielmo.co.uk